How MLB Umpires Learned to Explain Replays to Crowds - The New York Times
MLB unveils new replay technology and marketing approach
Another new MLB rule? Get ready for replay on speed dial. Some managers are wary - The Athletic
Zoom Repurposes Its Contact Center for Use in the MLB - CX Today
MLB fans will be able to watch interactions between umpires and replay center with new technology
MLB replay umps will deliver their calls over Zoom - The Verge
MLB partners with Zoom to provide fans a 'more transparent' replay review process
MLB unveils new replay technology and marketing approach
MLB - Starting this season, Major League umpires will conduct in-park, on-field announcements to inform the crowd of instant replay review decisions. atmlb.com/3uLQqFh
As They See 'Em: A Fan's Travels in the Land of Umpires: Weber, Bruce: 9780743294119: : Books
Take me into the ballgame: how Zoom and MLB™ put fans in the action with Zoom Contact Center
MLB Taps Zoom for New Instant Replay Procedures