Privacy Policy

Your privacy is important to us. It is Choice world Jewellery’s policy to respect your privacy regarding any information we may collect from you across our website choiceworldjewellery.com, products (Gold coins, jewelleries and gold schemes ) and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website and products may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website and products will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us at info@choiceworldjewellery.com

This policy is effective as of 20 Sep 2023.

Shipping and Delivery Policy

Shipping Schedule:

Choice World Jewellery aims to deliver all orders within 7 to 21 working days, depending on the availability of the products. In case of any delay in shipping, they will promptly contact you to provide updates.

Shipping Costs:

Based on the mode of shipment requested, shipping cost will vary. Shipping cost will also depend on the shipment carrier used.

Shipping Address:

When placing an order, ensure you provide your full name, complete address, and a valid contact number. Shipments will only be sent to the address provided during the order placement process.

Choice World Jewellery does not permit changes to the shipping address once an order has been placed.

We do not ship to PO Boxes, APO/FPO addresses, hotels, or temporary addresses.

Our own team also takes care of personal delivery of the order, if the location of delivery is closer to our office

Tracking Your Order:

Once your order has been shipped, you will receive an email containing a tracking number. You can use this tracking number to monitor the status of your shipment on the courier company’s website.

Delivery:

Your order will be delivered by a reputable courier company, and they will reach out to you to schedule a suitable delivery time.

Returns:

Choice World Jewellery accepts returns within 15 days of delivery for a full refund if you are not satisfied with your purchase. To initiate a return, please contact their customer service team.

Defective Items:

In the event that you receive a defective item, contact their customer service team immediately. They will arrange for the item to be repaired or replaced, at their discretion.

Gifts:

Gifts can be returned for a full refund within 15 days of delivery, as long as the recipient has the original gift receipt.

Force Majeure:

The company is not responsible for any delays caused by courier agencies or due to the time required for statutory clearances during the delivery process.

Return Shipments:

If you refuse to accept a delivery or if the delivery is unsuccessful due to incorrect or incomplete address information, you will be responsible for covering all shipping costs incurred.

Packaging:

Choice World Jewellery takes special care in packaging your order, ensuring that all orders are shipped in secure boxes with tamper-proof seals.

Additional Information:

They ship to all states and union territories in India. International shipping is not available.

We do not ship to PO Boxes, APO/FPO addresses, hotels, or temporary addresses.

Multiple shipping addresses cannot be used in a single order.

How to Return an Item:

Contact the customer service team           to request a return authorization number (RMA).

Securely pack the item in its original packaging, if possible.

Include the RMA number and a copy of your receipt inside the package. Ship the package to the address of Choice World Jewellery.

Once Choice World Jewellery receives the returned item, they will process your refund within 5 business days.

Please Note:

Items must be returned in their original condition, unworn and unaltered. Customized items are not eligible for return.

You are responsible for the cost of shipping the returned item.

If you have any further questions or require more information about their shipping policy, do not hesitate to contact their customer service team.

Refund and Cancellation Policy

Refund Policy:

Choice World Jewellery is dedicated to delivering high-quality products and services to our customers. If, for any reason, you are not satisfied with your purchase, you have the option to request a full refund within 15 days of receiving your order.

Returning an Item:

To initiate a return, please adhere to these steps:

Contact Choice World Jewellery’s customer service using the provided contact information to request a return authorization number (RMA – Return Merchandise Authorization).

Securely pack the item in its original packaging, if possible.

Inside the package, include the RMA number and include a copy of your receipt.

Ship the package to the address of Choice World Jewellery.

Refund Process:

Once Choice World Jewellery receives the returned item, they will process your refund within 5 business days. It’s essential to be aware of the following:

Refunds will be issued to the original form of payment used for the purchase. If there is an issue in issuing the refund using the same form sent, alternate options will be discussed with the customer and used.

Shipping and handling charges are non-refundable.

To be eligible for a refund, items must be returned in their original condition, which means they should be unworn and unaltered.

Customized items are not eligible for return.

Defective Items:

If you receive an item that is defective or not up to the expected quality standards, please contact Choice World Jewellery’s customer service immediately. The company will arrange for the defective item to be either repaired or replaced, at their discretion.

Gifts:

Gifts can also be returned for a full refund within 15 days of delivery, as long as the recipient has the original gift receipt.

This refund policy aims to provide a clear and straightforward process for customers who wish to return items or seek refunds. Should you have any inquiries or require further assistance regarding their refund and cancellation policy, do not hesitate to reach out to Choice World Jewellery’s customer service team.